International Patients

 

 

Facilities for International Patients:

International Patient Services

We, at VPS Rockland Hospitals offer unmatched amenities & facilities to all our patients. Our clinicians and support staff are committed to deliver services of world-class standards making VPS Rockland Hospitals the preferred choice for all kinds of medical care.

We offer the highest standards of healthcare services through state of the art infrastructure amalgamated with latest technology available across the globe along with a highly skilled and experienced team of doctors. We follow stringent infection control practices and clinical pathways to ensure best possible outcomes. It is our endeavor to comply and deliver services as per the NABH quality standards.

Our research team works in collaboration with the clinical team for newer advancements. We focus on evidence based medicine and credentialing/ privileging of our doctors is done to ensure safe and high-quality care.

Why VPS Rockland Hospitals

When you travel abroad for medical care, you want everything to go smoothly. Patients come to VPS Rockland Hospital from all over the world, and VPS Rockland Hospital's International Patient Services coordinates all aspects of their care, including medical care, scheduling of appointments, interpretation services and guest services.

VPS Rockland Hospital's department of international patient services works as a team to provide seamless service tailored to your personal and cultural needs.

We impart the highest quality health care for patients from countries spread all over the world, so we understand and can anticipate your needs. We make every effort to assist you & be at your service during all phases of your care i.e. before you arrive, during your stay & after your discharge.

Facilities

We offer special services for our International patients ensuring a comfortable and hassle free end to end patient care management. Our services include:

  • Appointment Scheduling
  • Treatment packages
  • Visa assistance
  • Pick and drop facility from / to the Airport
  • Foreign exchange facility
  • Admission in the hospital
  • Registration with the Foreigners Regional Registration Office
  • Accommodation arrangements post discharge
  • Accommodation arrangement for the accompanying attendant
  • Customized diet for patient and attendant
  • Laundry services
  • Prayer room
  • Wi-Fi / internet service in the room
  • Travel arrangement for patient & attendant post discharge
  • Tele-consults post discharge

 

International Lounge –Activities

    • One point contact for International Patients
    • Managing In- Patients queries for billing, food, OT clearance, discharge summary.
    • Acting as Case Managers – Liaison with doctors , patient attendants
    • FRRO registration, Visa letter Mailing, extensions and other services.
    • Amenities for International patients
      • Doctor Room
      • Computers and printers with internet connection for patients
      • Case Manager
      • Water, Tea and Coffee machine
      • Provision to keep luggage
      • Holy books, Namaz mats
      • Newspapers and Magazines 
      • Television /LCD with International; programming – BBC , CNN , Al –Jazeera , Sports Channels

Major Procedures :

DIRECTORY OF SERVICES
Major Procedures/Surgeries Specialty No of days
CARDIOLOGY    
Coronary Angiography Cardio/CTVS 1
Coronary Angioplasty (With One Regular Stent) Cardio/CTVS 2
Coronary Angioplasty (With One Medicated Stent) Cardio/CTVS 2
RF Ablation Cardio/CTVS 1
CABG/CTVS Cardio/CTVS 9
AVR/MVR(including one valve)-Normal Cardio/CTVS 9
AVR/MVR(including one valve)-High Risk Cardio/CTVS 9
DVR(including two valve)-Normal  Risk Cardio/CTVS 10
DVR(including two valve)-High Risk Cardio/CTVS 10
AICD  -including Device cost Cardio/CTVS 2
Pacemaker - Single Cardio/CTVS 2
Pacemaker - Double Chamber  Cardio/CTVS 2
Pacemaker -Biventricular  Chamber  Cardio/CTVS 2
CT Angio Radiology  
ORTHOPEDICS    
Total Knee Replacement UL Ortho 5
Total Knee Replacement BL Ortho 7
Total Hip Replacement UL Ortho 5
Total Hip Replacement BL Ortho 7
ACL/PCL/MCL Ortho 3
Arthroscopy Ortho 1
NEURO SCIENCE    
All Elective Craniotomies Neuro/Spine 7-8
All Microscopic Operations including Implants Neuro/Spine 7-8
Spinal fusion+Decompression+Anthroplasthy Neuro/Spine 7-8
Brain Tumor Surgery Neuro/Spine 7-8
DBS -Including Implant Neuro/Spine 7-8
VP Shunt Neuro/Spine 3
Cervical Spine-Artificial Disc- 1 Level Neuro/Spine 3
Cervical Spine-Fusion- 1 Level Neuro/Spine 3
Cervical Spine-Fusion- 2 Level Neuro/Spine 3
Lumbar Spine- Microdiscetomy Neuro/Spine 3
Lumbar Spine-Fusion-1 Level Neuro/Spine 6
Lumbar Spine-Fusion-2 Level Neuro/Spine 6
Lumbar Spine-Fusion-3 Level Neuro/Spine 6
Nerve Injuries – Minor Neuro/Spine 2
Nerve Injuries – Major Neuro/Spine 3
COSMETIC SURGERY    
Standard liposuction (medium) Cosmetic/Plastic 2
Rhinoplasty Cosmetic/Plastic 2
Facelift Cosmetic/Plastic 1

Breast Reduction Cosmetic/Plastic 1
Breast Augmentation Cosmetic/Plastic 2
Abdominoplasty (Tummy Tuck) Cosmetic/Plastic 3
Vaginal tightening/rejevunation Cosmetic/Plastic 2
ENT    
Cochlear Implant- Type 1 Implant ENT 2
Cochlear Implant- Type 2 Implant ENT 2
Cochlear Implant- Type 3 Implant ENT 2
Submucous Recection (SMR) ENT 2
Tympanoplasty ENT 2
Ossiculoplasty ENT 2
Micro Laryngeal Surgery ENT 2
Laryngectomy ENT 3
Block Dissections of the neck ENT 3
Endolymphatic sac ENT 2
Mastoidectomy ENT 2
Endoscopic Sinus Surgery ENT 2
Multileveal Surgery for Sleep Apnea ENT 3
Mastoidectomy+Tympanoplasty ENT 2
GENERAL SURGERY    
Stapler Hemorrhoidectomy General/MIS 2
Lap Ventral Hernia General/MIS 2
Lap Inguinal Hernia General/MIS 2
Gastric Bypass General/MIS 4
Sleeve Gastrectomy General/MIS 4
Mastectomy General/MIS 2
Lap Cholecystectomy General/MIS 2
UROLOGY & IMPLANTS    
PCNL (Unilateral) Urology 2
Kidney Transplant Urology 8
TURP Urology 3

  • Estimate will be provided on receipt of detailed medical reports of patient.
  • Rooms are well furnished with Bed, Sofa-cum-Bed for Companion, Cupboard, Medicine Drawer, TV, Telephone and Wi-fi facility for Internet access.
  • Stay and food for one Companion with patient will be included in the above packages.

Plan Your Visit:

Why VPS Rockland Hospitals?

VPS Rockland Hospital is a preferred destination of oversees patients seeking treatment in India. We, at VPS Rockland Hospitals offer unmatched amenities & facilities to our international patients. Our team of experienced Doctors and compassionate support staff are committed to deliver services of world-class standards, using state of art infrastructure and latest available technology. Our team at VPS Rockland ensures comfortable and pleasant stay in our facilities.

Does VPS Rockland Hospitals personalize care for traveling patients?

Yes. From your first inquiry, you’ll be paired with a medical concierge—an expert on VPS Rockland Hospitals, who helps patients and their families navigate the system so that they can focus on what’s most important: their recovery.

A carefully selected care coordinator will serve as your single point of contact during and after your medical visit. Your care coordinator will seamlessly blend your needs and cultural expectations into a tailored experience that makes VPS Rockland feel as close to home as possible.

What value adding services does VPS Rockland Hospitals offers ?

We offer special services for our International patients ensuring a comfortable and hassle free end to end patient care management. Our services include:

  • Appointment Scheduling
  • Treatment packages
  • Visa assistance
  • Pick and drop facility from/to the Airport
  • Interpreter Services
  • Foreign exchange facility
  • Admission in the hospital
  • Registration with the Foreigners Regional Registration Office
  • Accommodation arrangements post discharge
  • Accommodation arrangement for the accompanying attendant
  • Customized diet for patient and attendant
  • Laundry services
  • Prayer room
  • Wi-Fi / internet service in the room
  • Travel arrangement for patient & attendant post discharge
  • Tele-consults post discharge

 

How do I make an appointment?

To request an appointment, please call our International Patient Services team at:

Email us at internationalpatientservices@vpsrocklandhospitals.com .Our team will help match you with the best specialists and most appropriate services.

What all information, do I need to share with VPS Rockland?

  • We need to know your available medical history and investigations
  • The approximate dates you are available for appointments.
  • Your basic contact information (physical address, phone, email).
  • Finally, any special needs you may have.

Does VPS Rockland Hospitals provide tentative treatment plan?

Yes. We shall provide you the provisional treatment plan based upon available medical records after consultation with concerned specialist. Treatment plan incudes – modality of treatment and estimated cost of treatment.

What happened if I stay in hospital longer than anticipated ?

There are rare circumstances in which there are additional costs associated with your treatment. Should this occur, a member of our team will contact and guide you.

Whom do I contact if I requires additional Information?

We want to make things as easy as possible so you can focus solely on your path to health.

Our International Patient Services team is here to answer your questions and connect you with the services you require. Whatever you need…just ask!

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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